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RETURNS

    Our Policy and Process
    Quickly and easily return your item(s) through our Returns Portal! we strive to make your shopping experience as seamless as possible, even when it comes to returns. We're excited to introduce our revamped Returns Policy and Process to ensure hassle-free returns for all our valued customers!

    You have 3-5 days from the date of delivery to start return policy procedures.

    The majority of returns are refunded via store credit in the form of a new free shipped product with a discount on your next order. Returns are processed within 5-7 business days after your item(s) are delivered to us. Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process.

    You will not receive credit for any non-eligible items returned.
    Start Returns
    Can i Exchange Items? +
    We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.
    Rules of Return Policy +
    • Items must be unworn, unwashed, and have original tags attached and returned with their original packaging.

    • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

    • All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.

    • Damaged, defective, or incorrect items must be reported within 3 days of delivery.

    • Return drop-offs are not accepted.

    • We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.

    Post Returns Action +
    • We do not provide cash refunds. Upon returning the item, you will receive credit in the form of a gift card that can be used online.

    • All items returned must be in original condition (including all paperwork, packaging, and accessories) with tags still attached. All items must be unaltered, and unwashed.

    • If you received items ordered online that were received damaged, defective, or incorrect, you will need to contact customer service in order to receive a full refund to your original payment method.

    Reserved Rights Regarding Returns +
    We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

    • An irregular or excessive returns history

    • Potential fraudulent or criminal activity.

    Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.

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